Return Policy

Your Satisfaction is Our Priority!

At Torker Racing, we’re committed to ensuring you’re happy with your order. If you’re not completely satisfied, we’ll do our best to make it right.

Please see our returns guidelines and easy to follow returns process below.

RETURN GUIDELINES

Return Window: Items must be returned in their original packaging within 30 days of the shipment date.

Refunds: Refunds are issued to your original payment method only.

Exchanges: We do not offer direct exchanges unless you purchased Order Protection at checkout and qualify through a claim. To exchange an item, return it and place a new order. Your original purchase will be refunded as applicable (see details below).

Shipping Costs: Shipping fees are non-refundable, except in cases of a shipping error on our part. Customers are responsible for any additional freight costs.

Restocking Fee: A 15% restocking fee applies to all returns. For example, a $100 item will be refunded at $85.

Order Protection & Exceptions:

  • If you purchased Order Protection, you may have already received a refund or replacement.
  • If an exception is granted for a return beyond the 30-day policy:
    • The item may be replaced.
    • A refund may be issued to your original payment method (if within 30 days).
    • If beyond 30 days, an approved refund will be issued as a Torker Racing webstore gift card.

NON-REFUNDABLE ITEMS

We cannot accept returns for the following:

  • Items returned more than 30 days after the shipment date.
  • Used, damaged, or worn items.
  • Items not in their original packaging.
  • Frames and Virtual Parking Lot Sale items.
  • Items purchased under final sale conditions as stated in special offers.
  • Items which are custom made, such as jerseys or pants.

HOW TO RETURN AN ITEM

1. Package Item

  • Package item(s) in original packaging.
  • Pad items inside packaging to prevent shifting during shipment.

2. Include Documentation:

  • Place the original packing slip inside the return package.
    • If you don’t have it, include a copy of your order confirmation email.
  • Circle the item being returned and select a reason:
    • Defective
    • Delivered wrong item
    • Ordered wrong item
    • Didn’t like
    • Wrong size
    • Other (please specify)

3. Ship Your Return To:

Torker Racing
Attn: Web Store Returns
22332 Eyota Rd. #2
Apple Valley, CA 92308

RETURN SHIPPING GUIDELINES

Use a Traceable Shipping Method: We require a trackable carrier (e.g., UPS or FedEx) as we are not responsible for lost packages.

Return Shipping Costs:

  • If the return is due to our mistake, we cover return shipping.
  • If the return is for any other reason, return shipping costs will be deducted from your refund.

International Returns: Contact us directly for instructions.

QUESTIONS

If you have any questions about your return, feel free to contact us by replying to your order confirmation email, or call us at 760-240-5266 during regular business hours.